Image Help

It's important to ensure that your photos are high resolution to ensure that your prints come out looking exactly the way you want. We recommend using photos that are at least 4000 pixels on the long side, to ensure a great quality print.

Checking image dimensions

On PC: To check a photo's resolution on a Windows PC, select the file you want to use. Right-click on the image and then select "Properties." Click the "Details" tab, and you should see the image dimensions.

On Mac: To check image resolution on a Mac, select the image you want to use and "Right-click" on it. Click on "Get Info". The image information window will open. You can find the image dimension and resolution under the "More Info" tab.


Image Upscaling: This tool allows you to upscale photos, and will convert a set number of photos for free. We strongly suggest you review the results carefully before using an upscaled image. Click here to use the tool

If you have any questions at all about image resolution, please feel free to send us a chat during business hours, or sending us an email at